RDB Level 3 West (part of CEU) network outage
Degraded
Network connectivity
2024-07-11 07:00 BST
· 7 months, 2 weeks, 6 days, 3 hours, 59 minutes
Update
Resolved
February 26, 2025 · 09:58 GMT
Chassis switch back in use, everything recabled. Please raise support ticket in the usual way if any issue remains.
Investigating
January 28, 2025 · 14:46 GMT
Hardware was replaced fully in December 2024. Awaiting time & resources to fully bring it back into service (lots of recabling required).
Monitoring
September 17, 2024 · 14:15 BST
Workaround in place for most staff requiring wired access at this location, ongoing permanent fix still pending as of 17.09.2024.
Monitoring
July 16, 2024 · 13:37 BST
Workaround in place for most staff requiring wired connection in this location.
Issue
July 11, 2024 · 11:21 BST
Due to failure of network hardware, there is no network available to the West side of RDB Level 3. Staff & students will not be able to access affected desktop PCs remotely, nor use them in situ. IT Operations are in contact with vendor support.
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